Ready. Set. Impact.

Events have power. The power to connect and inspire.

When people come together, ideas take root. Relationships are built. Real change happens.

With imagination and skill, the latest technology, and a passion for excellence, we create innovative event solutions.

Our global team of creators, innovators and experts transform events into immersive, collaborative experiences that deliver real results.

Encore. Events that Transform.

Our Story

What We Do

We’ve been creating memorable event experiences that connect and inspire, and engage and transform organizations for decades. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process.

In partnership with event planners, hotels, venues, agencies and staging customers, we create and execute thousands of events annually – in person, virtual and hybrid – of any size, at any venue, anywhere in the world. Our core values are embedded in our DNA, and our team members are innovators and collaborators at heart – highly trained experts that intuitively combine creative, production and technology services to deliver unparalleled service excellence for you.

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About Us

We have aligned our portfolio of companies under a new master brand and assumed the name Encore. With a global footprint reaching more than 20 countries, we have experienced tremendous growth in recent years, extending the solutions we provide customers to create in-person, virtual and hybrid event experiences.

Global Reach. Local Insight

Our global and local network of industry experts allow us to offer something no one else can. You get the expertise of a partner that understands local nuances with the vast resources of a global leader to deliver the same level of service excellence, time after time, — no matter where your event takes you.

Whether it be a hotel, convention center, restaurant, museum, or other event space, we have global reach to deliver a consistent experience and measurable results

 

A World of Resources

    • Thousands of industry leading experts
    • 2,100+ In-house venue locations in 23 countries
    • Global network of regional warehouses
    • Global production capabilities
    • 1.7 Million in-person, virtual and hybrid events produced annually
    • #1 Provider to hotel chains
    • #1 Casino/gaming provider

 

Consistency Means

    • A unified experience for you and your participants in any venue or location.
    • A partner that has knowledge and understanding of your event goals.
    • Saving time on on-boarding new team members for every event.
    • A clear understanding of your brand and message.

Purpose, Mission, Values

 

The Encore brand is built on the foundation of our purpose, mission and values. We represent these ideals in the way we serve our customers and team members globally.

 

Our Purpose

To connect and inspire people.

Our Mission

To be an invaluable partner on our customers’ journeys

Our Values

To deliver world-class service, see the big picture, value people, drive results and do the right thing.

We are Different

 

Innovation

With the latest industry trends and thought leadership we consistently deliver award-winning hybrid, virtual and in-person event experiences.

Collaboration

We develop a unique and highly personalized approach to every event. We listen intently to ensure we deliver the magic that brings your objectives to life.

Expertise

Our rich heritage is built on comprehensive creative, advanced technology, and staging services. We deliver solutions that set global standards.

Excellence

No matter where you are in the world, our commitment to customer service and operational excellence is unparalleled.

1.7 Million

IN-PERSON, VIRTUAL AND HYBRID EVENTS PRODUCED ANNUALLY

10+

YEARS SPECIALIZING IN HYBRID AND VIRTUAL EVENT PRODUCTION

80+

YEARS IN
INDUSTRY

2,100

IN-HOUSE VENUE LOCATIONS IN MORE THAN 20 COUNTRIES

Leadership

Our leadership team of seasoned hospitality-focused experts define industry standards around the world.

Ben Erwin

Ben Erwin

Ben Erwin was named CEO of Encore in August 2020. This leadership role follows him becoming President in October 2018. He is responsible for driving t... Learn More
Becky Sheehan

Becky Sheehan

Becky Sheehan is a results oriented, collaborative leader with proven abilities to drive financial and operational excellence.  She has led all thing... Learn More
Trevor Ferguson

Trevor Ferguson

Trevor Ferguson was named Chief Operating Officer of Encore in April 2023. He is responsible for driving operational priorities to support the company... Learn More
Whit Markowitz

Whit Markowitz

Whit Markowitz joined Encore in July 2000 as its Chief Legal Officer. He is responsible for the legal, compliance and risk management departments. His... Learn More
Charlie Young

Charlie Young

Charlie Young joined Encore in June 2016 as its Chief Human Resources Officer. He is responsible for all areas of Human Resources, includin... Learn More
Amanda Armstrong

Amanda Armstrong

Amanda Armstrong was named in the top five Women of Influence by Meetings Net Magazine and one of the 50 Most Influential Meeting Professionals by Mee... Learn More
Michelle Brown

Michelle Brown

Michelle Brown was named Senior Vice President of Operations & Customer Excellence for Encore in April 2023. She is responsible for aligning the c... Learn More
Nick Chakiris

Nick Chakiris

Nick Chakiris joined Encore in April 2015 as Corporate Controller and was promoted to Chief Accounting Officer in October 2018.  In this role, he man... Learn More
Phil Cooper

Phil Cooper

As chief executive officer at Encore Productions for over 30 years, Phil brings strength, vision and years of experience to the Encore line up. His ma... Learn More
Bill Dayton

Bill Dayton

As Encore’s president of the Casino division for over 30 years, Bill couples innovation with sound management skills to provide Encore with an energ... Learn More
Georgina Flores

Georgina Flores

Georgina Flores was named Chief Marketing Officer of Encore in November 2023. She is responsible for driving the marketing and communications strategy... Learn More
Sean Gillis

Sean Gillis

Sean Gillis, SVP Finance, joined Encore in 2017 and is now responsible for leading the organizations FP&A, Pricing Strategy, and Workforce Excelle... Learn More
Tara Higgins

Tara Higgins

Tara Higgins is a global business leader and 25-year event industry veteran. Having started her career on the corporate side at DaimlerChrysler, she m... Learn More
Craig Hill

Craig Hill

Craig Hill was named as Senior VP, US Venue Operations for Encore in September 2020. Prior to this role, Hill served as SVP, Venues (East Coast), from... Learn More
Poonam Mohan

Poonam Mohan

Poonam Mohan joined Encore as its Chief Information Officer in September 2023. She leads the IT function in delivering innovative solutions that assis... Learn More
Annette Moody

Annette Moody

Annette Moody serves as Senior Vice President, Production Group for Encore. She joined Encore in 2002 as Regional Vice President of Operations, and wa... Learn More
Andy Nichols

Andy Nichols

Andy Nichols was appointed Senior Vice President, Strategic Partnerships in January 2020. His primary focus is enhancing global hotel chain venue part... Learn More
John Rissi

John Rissi

John is the Senior Vice President, Customer, and Industry Relations.  John’s focus is to create a persistent focus on the customer in the actions... Learn More
Mike Stengel

Mike Stengel

Mike Stengel was named Encore’s Senior Vice President, Strategic Partnerships and Venue Relations in September 2020. He leads Encore’s focus on de... Learn More
Darius Vaskelis

Darius Vaskelis

Darius leads Encore’s global IT organizations and is responsible for expansion and development of Encore's digital products organizations. He has bu... Learn More
Dustin Worley

Dustin Worley

With more than 17 years of experience across consulting, investment banking, private equity investing and operational leadership, Dustin Worley serves... Learn More
David Campbell

David Campbell

David Campbell is Encore Canada’s most senior executive responsible for developing strategies, driving growth, maintaining operational excelle... Learn More
Scott Nodsle

Scott Nodsle

As Managing Director of Encore in the Asia Pacific region, Scott Nodsle is responsible for supporting the Encore team, partners and customers with a f... Learn More
Neal Tritton

Neal Tritton

Neal Tritton was appointed Encore Mexico’s Managing Director in February 2020. His extensive experience and ability as a leader in various secto... Learn More

Industry Advocacy

In celebration of Global Meetings Industry Day (GMID), we looked toward the future of the industry we love.

Many things will change but one will remain, the need for human connection.

Meetings and events will continue and we will continue creating events that transform.

Our participation and support is paramount to maintaining and strengthening the events industry.

We do so through engagement, volunteerism, board participation at global and local organizational chapters throughout the world, in-person, hybrid and digital event production, as well as thought leadership and education.  

Encore Named As The Official Solutions Partner For Forbes Travel Guide

November 13, 2023
News Release

SCHILLER PARK, IL, Nov. 13, 2023 — Encore, the global leader of event technology partnerships at Four- and Five-Star rated properties, has been named the Official Event Solutions Company by Forbes Travel Guide. Forbes Travel Guide (“FTG”) recognized Encore for its leadership in the event technology industry, dedication to elevating the role of on-site audiovisual … Read More

Encore leadership update banner

Encore Hires Fortune 10 Marketing Alum as New Chief Marketing Officer

November 13, 2023
News Release

SCHILLER PARK, IL Nov. 16, 2023 – Encore hired Georgina Flores as Chief Marketing Officer to support innovation across the customer journey. In her role she will provide strategic guidance to the company’s brand, customer insights, product marketing, communications, and industry relations functions, leading marketing as a key driver for growth. “Georgina’s customer-centric orientation and … Read More

Encore Continues Journey of Culture-Building to Power Customer Experience

October 11, 2023
News Release

The leading authority on workplace culture awards Encore Great Place to Work® Certification SCHILLER PARK, IL Oct. 11, 2023 – Encore is proud to be Certified™ by Great Place to Work® for the second year in a row in the United States and other geographies. The prestigious award is based entirely on what current employees … Read More