Ready. Set. Impact.
Events have power. The power to connect and inspire.
When people come together, ideas take root. Relationships are built. Real change happens.
With imagination and skill, the latest technology, and a passion for excellence, we create innovative event solutions.
Our global team of creators, innovators and experts transform events into immersive, collaborative experiences that deliver real results.
Encore. Events that Transform.
Our Story
What We Do
We’ve been creating memorable event experiences that connect and inspire, and engage and transform organizations for decades. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process.
In partnership with event planners, hotels, venues, agencies and staging customers, we create and execute thousands of events annually – in person, virtual and hybrid – of any size, at any venue, anywhere in the world. Our core values are embedded in our DNA, and our team members are innovators and collaborators at heart – highly trained experts that intuitively combine creative, production and technology services to deliver unparalleled service excellence for you.
About Us
We have aligned our portfolio of companies under a new master brand and assumed the name Encore. With a global footprint reaching more than 20 countries, we have experienced tremendous growth in recent years, extending the solutions we provide customers to create in-person, virtual and hybrid event experiences.
Global Reach. Local Insight
Our global and local network of industry experts allow us to offer something no one else can. You get the expertise of a partner that understands local nuances with the vast resources of a global leader to deliver the same level of service excellence, time after time, — no matter where your event takes you.
Whether it be a hotel, convention center, restaurant, museum, or other event space, we have global reach to deliver a consistent experience and measurable results
A World of Resources
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- Thousands of industry leading experts
- 2,100+ In-house venue locations in 23 countries
- Global network of regional warehouses
- Global production capabilities
- 1.7 Million in-person, virtual and hybrid events produced annually
- #1 Provider to hotel chains
- #1 Casino/gaming provider
Consistency Means
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- A unified experience for you and your participants in any venue or location.
- A partner that has knowledge and understanding of your event goals.
- Saving time on on-boarding new team members for every event.
- A clear understanding of your brand and message.
Purpose, Mission, Values
The Encore brand is built on the foundation of our purpose, mission and values. We represent these ideals in the way we serve our customers and team members globally.
To connect and inspire people.
To be an invaluable partner on our customers’ journeys
To deliver world-class service, see the big picture, value people, drive results and do the right thing.
We are Different
Innovation
With the latest industry trends and thought leadership we consistently deliver award-winning hybrid, virtual and in-person event experiences.
Collaboration
We develop a unique and highly personalized approach to every event. We listen intently to ensure we deliver the magic that brings your objectives to life.
Expertise
Our rich heritage is built on comprehensive creative, advanced technology, and staging services. We deliver solutions that set global standards.
Excellence
No matter where you are in the world, our commitment to customer service and operational excellence is unparalleled.
1.7 Million
IN-PERSON, VIRTUAL AND HYBRID EVENTS PRODUCED ANNUALLY
10+
YEARS SPECIALIZING IN HYBRID AND VIRTUAL EVENT PRODUCTION
80+
YEARS IN
INDUSTRY
2,100
IN-HOUSE VENUE LOCATIONS IN MORE THAN 20 COUNTRIES
Leadership
Our leadership team of seasoned hospitality-focused experts define industry standards around the world.
Ben Erwin
Ben Erwin was named CEO of Encore in August 2020. This leadership role follows him becoming President in October 2018. He is responsible for driving t... Learn More
Becky Sheehan
Becky Sheehan is a results oriented, collaborative leader with proven abilities to drive financial and operational excellence. She has led all thing... Learn More
Trevor Ferguson
Trevor Ferguson was named Chief Operating Officer of Encore in April 2023. He is responsible for driving operational priorities to support the company... Learn More
Whit Markowitz
Whit Markowitz joined Encore in July 2000 as its Chief Legal Officer. He is responsible for the legal, compliance and risk management departments. His... Learn More
Charlie Young
Charlie Young joined Encore in June 2016 as its Chief Human Resources Officer. He is responsible for all areas of Human Resources, includin... Learn More
Amanda Armstrong
Amanda Armstrong was named in the top five Women of Influence by Meetings Net Magazine and one of the 50 Most Influential Meeting Professionals by Mee... Learn More
Michelle Brown
Michelle Brown was named Senior Vice President of Operations & Customer Excellence for Encore in April 2023. She is responsible for aligning the c... Learn More
Nick Chakiris
Nick Chakiris joined Encore in April 2015 as Corporate Controller and was promoted to Chief Accounting Officer in October 2018. In this role, he man... Learn More
Phil Cooper
As chief executive officer at Encore Productions for over 30 years, Phil brings strength, vision and years of experience to the Encore line up. His ma... Learn More
Bill Dayton
As Encore’s president of the Casino division for over 30 years, Bill couples innovation with sound management skills to provide Encore with an energ... Learn More
Sean Gillis
Sean Gillis, SVP Finance, joined Encore in 2017 and is now responsible for leading the organizations FP&A, Pricing Strategy, and Workforce Excelle... Learn More
Tara Higgins
Tara Higgins is a global business leader and 25-year event industry veteran. Having started her career on the corporate side at DaimlerChrysler, she m... Learn More
Craig Hill
Craig Hill was named as Senior VP, US Venue Operations for Encore in September 2020. Prior to this role, Hill served as SVP, Venues (East Coast), from... Learn More
Nick Mahmood
Nick Mahmood joined Encore in September of 2018. In his role as SVP, Information Technology, he is responsible for driving innovation and help lead o... Learn More
Annette Moody
Annette Moody serves as Senior Vice President, Production Group for Encore. She joined Encore in 2002 as Regional Vice President of Operations, and wa... Learn More
Andy Nichols
Andy Nichols was appointed Senior Vice President, Strategic Partnerships in January 2020. His primary focus is enhancing global hotel chain venue part... Learn More
John Rissi
John is the Senior Vice President, Customer, and Industry Relations. John’s focus is to create a persistent focus on the customer in the actions... Learn More
Nicholas Rudge
Nik Rudge joined Encore in November 2018 as Managing Director – International, to lead and further develop Encore’s EMEA based business and to ide... Learn More
Cathy Schlosberg
Cathy Schlosberg was named SVP, Marketing, of Encore in June 2019. She is responsible for global marketing, brand, customer experience, insights, c... Learn More
Mike Stengel
Mike Stengel was named Encore’s Senior Vice President, Strategic Partnerships and Venue Relations in September 2020. He leads Encore’s focus on de... Learn More
Darius Vaskelis
Darius leads Encore’s global IT organizations and is responsible for expansion and development of Encore's digital products organizations. He has bu... Learn More
Dustin Worley
With more than 17 years of experience across consulting, investment banking, private equity investing and operational leadership, Dustin Worley serves... Learn More
Scott Nodsle
As Managing Director of Encore in the Asia Pacific region, Scott Nodsle is responsible for supporting the Encore team, partners and customers with a f... Learn More
David Campbell
David Campbell is Encore Canada’s most senior executive responsible for developing strategies, driving growth, maintaining operational excelle... Learn More
Neal Tritton
Neal Tritton was appointed Encore Mexico’s Managing Director in February 2020. His extensive experience and ability as a leader in various secto... Learn More
Nicholas Rudge
Nik Rudge joined Encore in November 2018 as Managing Director – International, to lead and further develop Encore’s EMEA based business and to ide... Learn MoreIndustry Advocacy
In celebration of Global Meetings Industry Day (GMID), we looked toward the future of the industry we love.
Many things will change but one will remain, the need for human connection.
Meetings and events will continue and we will continue creating events that transform.
Our participation and support is paramount to maintaining and strengthening the events industry.
We do so through engagement, volunteerism, board participation at global and local organizational chapters throughout the world, in-person, hybrid and digital event production, as well as thought leadership and education.
Encore Hires Two Senior Executives to Lead Customer Experience
The strategic move underscores the company’s commitment to a culture of service excellence CHICAGO, IL May 2, 2023 – Encore, a global leader in event technology and production services, has announced two new senior posts. Trevor Ferguson joins in the role of Chief Operating Officer and Michelle Brown as Senior Vice President of Operations & … Read More
Jennifer Duffy Joins Encore as Director of External Communications
Duffy’s deep industry expertise supports robust growth phase for global leader SCHILLER PARK, IL June 21, 2022 – Encore, a global leader in event technology and production services, announced today Jennifer Duffy has been named Director of External Communications. Duffy will join the brand team and oversee public relations and external communications, shaping strategies through … Read More
Encore Enters into Multi-year Partnership with Event Design Collective for the United States
Chicago, Ill. USA / Basel, Switzerland, 14 April 2022 – Encore partners with Event Design Collective GmbH (EDCo), the globally active consultants and trainers of the Event Design using the Event Canvas™ methodology. The #EventCanvas is intended to stimulate the creation of a common visual language that can be used by event professionals to design, … Read More