Ready. Set. Impact.

Events have power. The power to connect and inspire.

When people come together, ideas take root. Relationships are built. Real change happens.

With imagination and skill, the latest technology, and a passion for excellence, we create innovative event solutions.

Our global team of creators, innovators and experts, we transform events into immersive, collaborative experiences that deliver real results.

Encore. Events that Transform.

Our Story

What We Do

We’ve been creating memorable event experiences that connect and inspire, and engage and transform organizations for decades. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process.

In partnership with event planners, hotels, venues, agencies and staging customers, we create and execute thousands of events annually – in person, virtual and hybrid – of any size, at any venue, anywhere in the world. Our core values are embedded in our DNA, and our team members are innovators and collaborators at heart – highly trained experts that intuitively combine creative, production and technology services to deliver unparalleled service excellence for you.

About Us

We have aligned our portfolio of companies under a new master brand and assumed the name Encore. With a global footprint reaching more than 20 countries, we have experienced tremendous growth in recent years, extending the solutions we provide customers to create in-person, virtual and hybrid event experiences.

Global Reach. Local Insight

Our global and local network of industry experts allow us to offer something no one else can. You get the expertise of a partner that understands local nuances with the vast resources of a global leader to deliver the same level of service excellence, time after time, — no matter where your event takes you.

Whether it be a hotel, convention center, restaurant, museum, or other event space, we have global reach to deliver a consistent experience and measurable results

 

A World of Resources

    • Thousands of industry leading experts
    • 2,100+ In-house venue locations in 23 countries
    • Global network of regional warehouses
    • Global production capabilities
    • 1.7 Million in-person, virtual and hybrid events produced annually
    • #1 Provider to hotel chains
    • #1 Casino/gaming provider

 

Consistency Means

    • A unified experience for you and your participants in any venue or location.
    • A partner that has knowledge and understanding of your event goals.
    • Saving time on on-boarding new team members for every event.
    • A clear understanding of your brand and message.

Purpose, Mission, Values

 

The Encore brand is built on the foundation of our purpose, mission and values. We represent these ideals in the way we serve our customers and team members globally.

 

Our Purpose

To connect and inspire people.

Our Mission

To be an invaluable partner on our customers’ journeys

Our Values

To deliver world class service, see the big picture, value people, drive results and do the right thing.

We are Different

 

Innovation

With the latest industry trends and thought leadership we consistently deliver award-winning hybrid, virtual and in-person event experiences.

Collaboration

We develop a unique and highly personalized approach to every event. We listen intently to ensure we deliver the magic that brings your objectives to life.

Expertise

Our rich heritage is built on comprehensive creative, advanced technology, and staging services. We deliver solutions that set global standards.

Excellence

No matter where you are in the world, our commitment to customer service and operational excellence is unparalleled

1.7 Million

IN-PERSON, VIRTUAL AND HYBRID EVENTS PRODUCED ANNUALLY

10+

YEARS SPECIALIZING IN HYBRID AND VIRTUAL EVENT PRODUCTION

80

YEARS IN
INDUSTRY

2,100

IN-HOUSE VENUE LOCATIONS IN MORE THAN 20 COUNTRIES

Leadership

Our leadership team of seasoned hospitality-focused experts define industry standards around the world.

Ben Erwin

Ben Erwin

Ben Erwin was named CEO of Encore in August 2020. This leadership role follows him becoming President in October 2018. He is responsible for dri... Learn More
Becky Sheehan

Becky Sheehan

Becky Sheehan joined Encore as Chief Financial Officer in January 2020. Sheehan is responsible for all global financial aspects of Encore. She over... Learn More
Whit Markowitz

Whit Markowitz

Whit Markowitz joined PSAV in July 2000 as its Chief Legal Officer. He is responsible for the legal, compliance and risk management departments. His a... Learn More
Charlie Young

Charlie Young

Charlie Young joined Encore in June 2016 as its Chief Human Resources Officer. He is responsible for all areas of Human Resources, includin... Learn More
Cathy Schlosberg

Cathy Schlosberg

Cathy Schlosberg was named SVP, Marketing, of Encore in June 2019. She is responsible for global marketing, brand, customer experience, insights, c... Learn More
Nick Chakiris

Nick Chakiris

Nick Chakiris joined Encore in April 2015 as Corporate Controller and was promoted to Chief Accounting Officer in October 2018.  In this role, he man... Learn More
Phil Cooper

Phil Cooper

As chief executive officer at Encore Productions for over 30 years, Phil brings strength, vision and years of experience to the Encore line up. His ma... Learn More
Bill Dayton

Bill Dayton

As Encore’s president of the Casino division for over 30 years, Bill couples innovation with sound management skills to provide Encore with an energ... Learn More
Tara Higgins

Tara Higgins

Tara Higgins is a global business leader and 25-year event industry veteran. Having started her career on the corporate side at DaimlerChrysler, she m... Learn More
Craig Hill

Craig Hill

Craig Hill was named as Senior VP, US Venue Operations for Encore in September 2020. Prior to this role, Hill served as SVP, Venues (East Coast), from... Learn More
Nick Mahmood

Nick Mahmood

Nick Mahmood joined Encore in September of 2018. In his role as SVP, Information Technology, he is responsible for driving innovation and help lead o... Learn More
Annette Moody

Annette Moody

Annette Moody serves as Senior Vice President, Product Management for PSAV. She joined PSAV in 2002 as Regional Vice President of Operations, and was ... Learn More
Andy Nichols

Andy Nichols

Andy Nichols has served as chief operating officer for Encore since 2008. His primary responsibilities are oversight and leadership of Encore’s hote... Learn More
John Rissi

John Rissi

John is the Senior Vice President, Customer, and Industry Relations.  John’s focus is to create a persistent focus on the customer in the actions... Learn More
Ken Russell

Ken Russell

Ken Russell serves as Encore’s Senior Vice President, Production Group. He came to Encore with more than 20 years of international operations leader... Learn More
Mike Stengel

Mike Stengel

Mike Stengel was named Encore’s Senior Vice President, Strategic Partnerships and Venue Relations in September 2020. He leads Encore’s focus on de... Learn More
Darius Vaskelis

Darius Vaskelis

Darius leads Encore’s global IT organizations and is responsible for expansion and development of Encore's digital products organizations. He has bu... Learn More
Dustin Worley

Dustin Worley

With more than 16 years of experience across consulting, investment banking, private equity investing and operational leadership, Dustin Worley serves... Learn More
Tony Chamberlain

Tony Chamberlain

As Managing Director of Encore in the Asia Pacific Region, I am responsible for leading high-performing leadership teams and implementation of growth ... Learn More
David Campbell

David Campbell

David Campbell is Encore Canada’s most senior executive responsible for developing strategies, driving growth, maintaining operational excelle... Learn More
Neal Tritton

Neal Tritton

Neal Tritton was appointed Encore Mexico’s Managing Director in February 2020. His extensive experience and ability as a leader in various secto... Learn More
Nicholas Rudge

Nicholas Rudge

Nik Rudge joined Encore in November 2018 as Managing Director – International, to lead and further develop Encore’s EMEA based business and to ide... Learn More

Industry Advocacy

In celebration of Global Meetings Industry Day (GMID), we looked toward the future of the industry we love.

Many things will change but one will remain, the need for human connection.

Meetings and events will continue and we will continue creating events that transform.

Our participation and support is paramount to maintaining and strengthening the events industry.

We do so through engagement, volunteerism, board participation at global and local organizational chapters throughout the world, in-person, hybrid and digital event production, as well as thought leadership and education.  

Intrado and Encore form partnership for in-person and hybrid events

Intrado Digital Media and Encore Enter Strategic Partnership to Lead the Future of Business Events

June 29, 2021
News Release

Global industry leaders combine production and technology services to deliver unmatched event experiences for virtual and in-person audiences Islandia, NY and Schiller Park, IL – June 29, 2021 – Intrado Corporation (“Intrado” or the “Company”), a global leader in technology-enabled services, and Encore, a leading global event production company, today announced a strategic partnership between … Read More

Encore - cvent partnership

Global Leaders Cvent and Encore Announce Strategic Partnership to Offer Unique End-to-End Virtual and Hybrid Events Solution

June 15, 2021
News Release

Partnership combines Cvent’s leading event marketing and management platform and Encore’s global production capabilities to help organizations deliver more engaging and impactful experiences SCHILLER PARK, Ill., and TYSONS, VA., June 15, 2021 – Cvent, a market-leading meetings, events and hospitality technology provider, and Encore (created through the merger of Encore and PSAV), a leading global … Read More

As Industry Restarts In-person Events, PCMA and Encore Enter Three-year Partnership for Digital Event Strategist Program to Support Hybrid Future

June 2, 2021
News Release

SCHILLER PARK, Ill., June 2, 2021 – PCMA’s Digital Event Strategist (DES) certification for event professionals has secured a new partner to extend its impact on the industry recovery. Encore, a leading global event technology and production company, is partnering with PCMA as part of a three-year agreement to include scholarships and other direct benefits … Read More