Mastercard Connections 2026 united over 600 top customers with their account managers for the flagship customer celebration at the Marriott Marco Island. The biennial event sought to offer Mastercard customers an exclusive experience with engaging entertainment, and provided introduction to new products, systems and solutions, as well as thought leadership sessions and networking opportunities.
Mastercard Inspires VIP Customers at Flagship Event
Objective
“We know the capabilities, we trust Luke and his team and it makes a tremendous difference across the different markets… Encore has met us at that level every time.”
Maura Strahley
Manager, Corporate Meeting Services
Solution
To impart a sense of belonging, every touchpoint from the registration desk to the general session room was bedecked with the branded event theme. The general session, welcome tunnel, demo zone, podcast studio, content creation studio and breakout rooms were transformed into spaces that piqued interest, delivered valuable content and offered inspiration. Hargrove gave the general session an intimate, intentional focal point with a custom-built stage to complement the curved LED wall. With years of partnership evolving into full-service production, Encore amplified the Mastercard team’s creative vision and branded assets with experience design, fabrication and show management. Mastercard’s VIP clients walked away feeling impressed, informed and delighted.
Services Provided
- Full-Service Production
- Event Technology
- Rigging
- Project Management
- Creative Services (Motion Graphics)
- Fabrication and Experience Design
- Exhibit Build (Branded Tunnel, Demo Station, Podcast Studio, Registration Desk)
