Rigging Standards

• Fill out the online form at Rigging-Form. All submissions should be made at least 21 days prior to load-in. Events scheduled with less than 21 days’ notice may incur additional charges.
• Rigging plots must contain all flown equipment in addition to a reflective ceiling plan with hang-points. The Rigging Manager will provide you with our CAD file as your design template once the online form has been received.
• All drawings must be attached to the rigging advance in one of the following formats: .dwg. .dxf, or .vwx. Arrangements can be made to transfer larger files. Hard copies will be accepted at a scale of no smaller than 1/8″:1′-0″.

• Encore is pleased to provide Prostar, Lodestar, and Stagemaker chain hoists, optimized for hotel, convention center, and entertainment rigging use.
• Encore’s exclusivity to specific rigging equipment varies from venue to venue. Encore may be exclusive to chain hoists, attachment hardware, rigged truss, airwall hanging, banner hanging, ground supported truss structures (indoors and/or outdoors), and scissor/boom lifts. Please contact your Encore representative for additional information regarding venue specifics.
• A scissor/boom lift is required for all rigging calls. Please check with your Encore representative to determine if Encore-provided lifts are available for rent. All lifts used in the venue must have non-marking tires in good condition. Please contact your Rigging Manager regarding your venue’s requirements for wheel coverings.
• If utilizing a Encore-owned lift, operators must present documentation verifying active scissor/boom lift operation certification and complete a liability waiver.
• Construction or outdoor lifts will not be allowed inside the venue. All lifts must be free of trash/debris and in good working order.
• Scissor/boom lift rental pricing is subject to availability and should be confirmed 14 days prior to your event. All prices subject to change without notice.
• All flown equipment and materials must meet American National Standards Institute (ANSI) guidelines and be approved by Encore.
• A steel safety backup is required on all suspended items.
• All steel C clamps that utilize a bolt to secure it to the truss require truss protection, like PVC truss clips, to protect the truss chords from damage. It is preferred that all clamps be upgraded to damage resistant Trigger Clamps when possible.
• Rigging hardware must be rated for overhead use and forged if possible (wire rope clips, eyebolts, etc.) unless approved by Encore. General hardware (nuts and bolts) should be Grade 5 or better.
• Video walls cannot be flown from single truss chords. They should be centered on the truss by either using center rail truss, pick up points, Gac flex/turnbuckles or appropriate pipe/couplers. All attachments should be made as close to a panel point as possible.
• Video walls with prefabricated ground support systems that are from the same manufacture are the responsibility of the entity providing and assembling them including but not limited to any supporting decking (when applicable), ballast requirements and all corresponding floor loading considerations.
• Video wall truss structures with components from multiple manufactures must adhere to all applicable standards (ANSI/OSHA/Etc.) and are the responsibility of the entity providing and assembling them including but not limited to any supporting decking (when applicable) , ballast requirements, and all corresponding floor loading considerations.

• Many ballrooms are equipped with specific rigging points with various load ratings. Please refer to the facility CAD files for exact locations of the rigging points and ratings.
• Please verify with your Encore Sales Manager if airwall hanging is permitted.
• All connections to the ceiling, airwall track, or supporting structure of the venue must be made by Encore.
• Flown equipment may only be moved by a Encore rigger. Adjustments to any flown equipment will only be done under the supervision of Encore.
• Additional weight cannot be applied to flown equipment without Encore rigger oversight.
• Excluding known, vetted aerial performance acts, under no circumstances may a person be suspended, walk, or climb upon any point or supporting structure attached to the ceiling. Aerial performances require additional documentation, including additional terms and conditions, waivers, and specialized insurance certificates. Please contact Encore if your event involves an aerial performance.

• Late schedule changes or changes to the previously approved and submitted CAD plot may result in additional charges.
• Encore will make all connections to the ceiling and will assist your staff in lower equipment attachments. Please contact our office for clarification of what services and equipment Encore is able to offer.
• Encore will not “dead hang” items over 100lbs or 10’ in length with a scissor/boom lift. Chain hoists or crank towers must be used.
• If the venue does not permit cable picking, or if cable bundles exceed four socapex or other similar multi-cables, a cable bridge truss is required. Please contact your Encore representative for additional information.

• All rigging crews will consist of a minimum of two riggers. The overall number of riggers and equipment required for your event will be determined by Encore.
• Rigging calls have required minimums that are dictated by the local market that your event is occurring in. Please contact your local Encore representative for further details.

• For all décor items, including banners and scenic elements, Encore requires general construction details, a full materials list, appropriate through-bolted attachment points with a 5:1 minimum safety factor, and pictures of all suspended décor items and their attachment methods. All rigging hardware must be rated for overhead lifting and suspension. General hardware must be Grade 5 or better.
• For manufactured décor items, Encore may require manufacturer specification drawings.
• The onsite rigging staff may deny suspending any item that deviates from the information given, specified weight, or is constructed in an unsafe manner.
• As the sign/scenery/décor supplier, it is ultimately your responsibility to provide a safe product to your customers and their attendees.

Encore is committed to providing a safe working and event environment for our venue partners and guests. If it is determined that your hardware does not meet industry standards and requirements for safe work and overhead lifting, you will be asked to replace or repair any affected items, which may incur additional charges.