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What are event professionals prioritizing?
- What’s in store for event budgets?
- How do my peers determine if event goals were met?
- What are the most popular engagement tools?
- What technologies are event professionals excited to try?
Empower your event planning strategies. Don’t miss peer insights on optimizing your budget, evaluating success, enhancing engagement and more!
Download the Planner Pulse & Infographic for full insights
Reporting on the intangible moments that added to an event’s magic can feel daunting. What’s the best way to showcase impact to stakeholders who missed the electric buzz, participant excitement and quality connections? Enter ROI and ROE — your dynamic duo for capturing event milestones that impress your C-suite beyond spreadsheets and attendee counts.
Together, these insights can:
- Demonstrate the financial success of an event and set you up for that “show me the money moment.”
- Provide stakeholders and sponsors transparency, delivering a measurable look at the value your experiences bring to the organization.
- Demonstrate the financial success of an event and set you up for that “show me the money moment.”
- Serve as a cheat sheet on what worked and what to focus on to improve outcomes at future events.
- Help drive attendee engagement and satisfaction — the single most important key performance indicator (KPI) in whether an event was successful or not, according to the latest Planner Pulse.
- Serve as a cheat sheet on what worked and what to focus on to improve outcomes at future events.
ROI (Return on Investment) measures the amount of money gained or lost from an event.
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ROE (Return on Experience) measures an event’s value from the perspective of participants, sponsors, and organizers. ROE tracks outcomes related to thoughts, feelings and behaviors.
ROI & ROE For Events: Master The Metrics
To accurately measure ROI and ROE, you’ll need to consider both tangible and intangible metrics. From financial returns to qualitative aspects, like attendee satisfaction, knowing what to track — and how — can bring the many facets of your event experience into focus.
Here are some common metrics your peers track for each category.
ROI Metrics
Financial Metrics
- Revenue generated from the event.
- Cost of organizing the event.
- Profit margins.
Lead Generation
- Number of leads generated during the event.
- Conversion rates of leads into customers.
Sponsorship Value
- Number of leads generated for sponsors.
- Estimated impressions of display advertising, considering foot traffic in the venue, visibility of the displays, and duration of exposure.
Cost per Attendee
- Calculating the cost incurred per participant.
Sales Metrics
- Increase in sales resulting from the event.
- Customer acquisition costs.
Marketing Reach
- Measure the event’s impact on brand awareness.
- Social media impressions and engagement.
ROE Metrics
Attendee Experience
- Satisfaction levels of participants.
- Feedback on event activities and content.
Networking Success
- Number of new connections made.
- Quality of networking opportunities.
Educational Impact
- Effectiveness of educational sessions.
- Knowledge gained by attendees.
Participant Engagement
- Interaction levels during the event.
- Attendee participation in discussions and activities.
Message Retention
- Surveys/post-event evaluations.
- Interaction levels during sessions.
Brand Perception
- How the event enhances the brand’s image.
- Perception of the organization’s values.
Community Building
- Growth and engagement of the event community.
- Long-term relationships fostered.
PRO TIP: New to capturing ROE? Most planners measure ROE through attendee surveys and attendance, according to the
latest Planner Pulse.
Show Me The Returns:
ROI-and ROE-Boosting Strategies
Asking the right questions during the event planning process can help you identify opportunities where you can increase returns in each area.
Essential questions
- What are the goals/objectives of the event?
- Who is the target audience?
- What is my budget?
- What are my event KPI’s?
These questions will guide you in defining your event “goal posts,” so you can set an effective strategy. Let’s dive into best practices for your next steps.
Tips for delivering a high ROI
Set clear objectives
Define specific and measurable goals for the event. Align objectives with the overall business strategy.
Target the right audience
Identify and target the audience that aligns with the event’s purpose. Tailor marketing efforts to reach potential high-value participants.
Effective budgeting
Create a comprehensive budget considering all aspects of the event. Allocate resources wisely, focusing on areas with the highest potential ROI.
Sponsorship optimization
Forge strategic partnerships with sponsors aligned with the target audience. Maximize sponsor exposure through various channels.
Maximize technology
Leverage event technology to track key metrics and set yourself up for stellar execution. This is a popular best practice: 83% of planners believe using technology that delivers immersive experiences enhances event ROI.
Data analytics
Use data analytics to measure and track ROI metrics. Gather insights to refine strategies for future events.
Tips for delivering a high ROE
Attendee-centric approach
Understand the needs and preferences of attendees. Customize the event experience to cater to diverse participant interests.
Engaging content
Curate relevant and engaging content. Incorporate interactive elements, workshops, and networking opportunities.
Networking facilitation
Provide structured networking sessions. Implement tools, like the Chime Live℠ networking features, to facilitate attendee connections.
Tech-powered innovation
Introduce unique and memorable experiences. Consider incorporating technology and experiential elements that engage the senses to make your event unforgettable.
Educational value
Ensure high-quality educational sessions and speakers. Encourage Q&A sessions and discussions.
Post-event engagement
Continue engagement post-event through follow-up emails and surveys. Create a community platform for ongoing discussions and networking.
Experience feedback
Gather feedback during and after the event. Use feedback to make continuous improvements for future events.
Community-building
Foster a sense of community among attendees. Encourage collaboration and shared experiences.
Combining these strategies can help ensure your event becomes a catalyst for long-term relationships, brand loyalty and continued success in the dynamic world of event planning.
Choosing a full-service event production partner, like Encore, can be an invaluable part of this journey. Leverage the experts to help set your event strategy and deliver the end-to-end creative, production and technology solutions that support your ROI and ROE goals.
We’d love to partner on delivering an event that resonates with both your audience and your bottom line.
Click here to schedule a free consultation!
Internet service is the thread that weaves together various event elements to help deliver a seamless experience, ensure attendee satisfaction, and manage costs. This is why it’s important to hire a partner to provide dedicated event internet services.
Just like insurance protects you from loss in the case of a mishap, a dedicated internet services partner can prevent attendee dissatisfaction from:
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- Internet outages and slowdowns
- Technical gaffes
- Ordering too much or too little broadband
- Tech-based participant frustration
- Wi-Fi identity theft
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Customers often request digital solutions such as apps, agendas, and handouts to enhance the attendee experience. Attendees may try to access these tools on multiple devices; each person may have 3.6 devices/connections. Having a dedicated internet partner for your event helps bring peace of mind to any connection concerns that may arise.
“[Encore] is one of the only network services companies out there that focus exclusively on events,” shared Alex Wedesky, Encore Director of Internet Services. “We know that events don’t only happen from 9 a.m. to 5 p.m., Monday through Friday.” This means customers benefit from always-on customer service.
The benefits of partnership
Having dedicated onsite tech support allows you to have proactive internet solutions for participants.
“[Often times] people will opt to turn their phone into a hotspot or bring a hotspot,” Wedesky says “Even though you can’t see Wi-Fi, it’s like molecules in the air. You can only have so many in one space before they begin colliding.” When multiple networks collide, web pages fail to load, and people have difficulty getting online.
Because Encore monitors network health and bandwidth speed, onsite techs can detect a problem before it happens. Before the trade show begins, Encore technicians will work with exhibitors to ensure personal networks are set up correctly and are contained so interference doesn’t occur.
Event internet partners provide tools, strategies and support
How do we know the amount of bandwidth required for your event? Encore offers a bandwidth calculator to ensure customers always have the right amount for their needs. Then the Encore team develops a strategy for each event component that needs network access to prevent tech hiccups.
For example, if the internet is ordered as a shared pool for the conference, participant devices, live-streamed content, and presenter videos will be pulled from the same source. The results can be video hiccups that won’t play, polls won’t load, and participants may get impatient.
To solve this, Encore consults with clients to determine which event elements must be prioritized and partitioned off bandwidth accordingly. This prevents participant usage from interfering with things like streaming video or live stream feeds.
How event internet provides additional value and audience insights
Event internet is an investment. When you purchase 500 MB, you want to know whether you used it. This is another way in which dedicated providers deliver value: by delivering insights about internet usage and audience behavior.
While the price of event internet is decreasing, the means of reporting and processing that data is becoming more expensive. This is why Encore helps meeting and event professionals analyze data to help manage costs.
“We deliver insightful analytics so [you] know what [customers] need to do to see success going forward,” Wedesky says. “They learn things about the attendee base they otherwise wouldn’t know.”
Encore’s Aptilo Access Control System provides real-time monitoring of customer event bandwidth utilization. Through the tool, Encore can provide customers with impactful post-event bandwidth reporting to provide insights such as:
- How much bandwidth was utilized
- Timeframes where spikes occurred
- Where most of the traffic was going (event resources, social media, etc.)
From user insights to full internet installations to onsite emergency troubleshooting, dedicated internet service providers offer end-to-end solutions that provide essential support and peace of mind.
“Things change,” Wedesky says. “Having a partner who can navigate those changes with you is important.”
Let’s discuss your internet needs!
Illuminating Insights Into LED Walls
Looking to rejuvenate your event space? Vibrant LED walls offer the perfect solution for captivating content that brings the ‘WOW’ to your messaging. Whether your event is indoors or outdoors, bright or dim, deliver attention-grabbing content across screens of versatile shapes and sizes. Expand your knowledge of this popular scenic solution in our FREE LED Wall Technology Resource Guide!
Explore how to:
- Elevate visual content with innovative LED screen shapes
- Select the right LED screen size for your objectives
- Ensure optimal seating distance from your LED wall for readability
- Determine the ideal LED brightness for your space, whether indoors or outdoors
Seeking personalized guidance on impressing participants with LED walls at your next event? Request a FREE consultation! We’d love to transform your vision into an unforgettable event that sparks connections and inspiration.
How to leverage color psychology to
Unlock the Unforgettable
Colors play a vital role in helping us navigate the world around us. Certain hues can influence how we feel, behave and even respond in various settings, giving them an intriguing role in human psychology and fueling our long-held fascination with them.
This year, Pantone, the industry leader in color forecasting, declared the vibrant Viva Magenta as the Color of 2023. Described by the institute as “bold” and “unapologetic,” this shade was chosen to evoke a sense of confidence and optimism in the post-pandemic world.
*Photo caption: Courtesy of ARTECHOUSE
Each year’s color is carefully selected based on current trends, social and political events and global attitudes. Once announced, it becomes a symbol of the times, evoking emotions and memories specific to that moment.
In our industry, for example, we’re seeing the sense of optimism that Viva Magenta is meant to signify with the surge of in-person events — which are expected to continue increasing. This hopeful sentiment is reflected by audiences who have shown their desire for the return of face-to-face interactions.
In a number of other business sectors, ranging from fashion to marketing, the color of the year is used to forecast trends in branding and design, product development and purchasing decisions. It’s become so influential that the 2024 color of the year has already been selected (Apricot Crush), and there are predictions for which hue will hold the glory in 2025 (Future Dusk)! But what grants a singular shade such power?
Read on to explore the impact of color psychology and how to leverage it to promote certain mindsets, further engagement and participant learning, and deliver an inspiring attendee experience at your next meeting or event.
Color psychology: Why certain hues affect
our moods
Colors are not just a matter of aesthetics; they can have a profound impact on our mental state. Research in this area has confirmed what we have long suspected: that colors can influence our internal physiology and create unconscious reactions.
Consider the neurological effects of warm versus cool tones. Bright and warm colors, like red, orange and yellow, stimulate our senses and can evoke feelings of happiness, optimism and energy. Contrastingly, cool and calm tones like blues and greens are typically internalized as soothing.
“When people are in an environment that has a fair amount of red accent light, their pulse rate increases slightly and they tend to breathe a little bit faster, which actually equates to them being able to think more analytically. This means that they are able to crunch numerical data better than in say a blue room which has the converse effect.”
The sway color has on our mindset and behavior has become so renowned, in fact, that prisons have even used a specific shade of pink, known as “drunk tank pink,” in efforts to calm violent prisoners.
This fascinating field of research shows us that, not only does the presence of color affect our cognition and mood, certain hues affect how we internalize information and interact.
How color enhances participant learning and the event experience
Humans are more sensitive to the impact of color than you may expect, something that grants you a unique capability to strategically influence audiences. How? By leveraging this aspect of your meeting or event design, you can boost engagement and participant learning to strengthen the power of your programming.
“There has been a lot of research dedicated towards neuroscience recently and one really neat finding as it relates to our business is that when the right colors are added to a meeting, attendees are more engaged, message retention increases and the overall atmosphere is improved.
“What this means in layman’s terms is that by using certain colors within the meeting space, we can adjust an audience’s mood to best match the content being presented,” explains Drozd.
Combine these findings with research that demonstrates 80-85 percent of our perception, learning and cognition is mediated through vision, and it’s clear to see how being purposeful about color use can work in your favor.
Amplify your impact with vibrant
technology solutions
Having the optimal technology solutions and expertise on your side can ensure you’re showcasing the right colors, and at the right moments, to shape the participant journey and reach new levels of success in achieving your meeting objectives.
Here are a few of our top recommendations:
LED technology and scenic elements
LED technology is a perfect way to incorporate greater use of color at indoor or outdoor gatherings. This solution enables you to cast screens or even full walls in color, delivering striking visual content in high resolution, regardless of surface or image size.
If you’re planning a gala where you want to promote interaction, for example, you could incorporate sweeping use of yellow visual content with LED walls. The attention-grabbing technology and brilliant hue would serve to encourage these connections and even boost participants’ moods.
Focused on long-range planning during a critical small meeting? Add a dynamic aspect to your space with LED table lamps set to cast purple tones. This hue can support goal setting to support your desired outcomes.
No matter your program’s aims, LED technology provides you with a rich palette to play with. Using this lighting in place of a traditional incandescent fixture allows for endless color mixing, including saturation and intensity. Change the ambiance of your event space at any time — color mixing is executed seamlessly.
Another way to dazzle audiences with chromaticity? Reinforce the effects of your intentionally chosen tones through the use of scenic elements, such as spandex soft sets or backdrops, like BackDrop Pro. These can serve as palettes for your lighting fixtures and amplify their presence in your space.
Whether you’re planning a large-scale event or small meeting, our experts can help you choose the right color-creating tech to captivate and impress audiences. Plus, by partnering with a full-service provider like Encore, you’ll have an industry-leading team on your side to provide guidance on enhancing your meeting or event design, creating stunning content, and managing technology before, during and after the production.
Want to discuss your personalized meeting or event needs? We’d love to provide a free consultation on how we can help deliver a memorable experience that leaves audiences amazed.
Interested in learning more about one of our popular colorful technology solutions? Click the button below to explore our experts’ guidance on how to reimagine the possibilities of creating transformative events with vivid LED technology!
What’s in store for the events industry
Meeting and event professionals are heading into the summer months feeling positive about the strength of the industry. According to the Encore latest Planner Pulse report, 74 percent are actively planning, sourcing or rescheduling events — a five percent increase over the Fall 2022 Planner Pulse report.
Budgets also appear to be holding firm. Only nine percent of respondents expect their budgets to decrease this year. Seventy-seven percent say that budgets will increase or remain flat. Meeting and event professionals also shared information about budget items they consider ‘nice to haves’ rather than ‘must haves.’
Another key finding shed light on attitudes about event professional continuing education. According to the Encore Planner Pulse report, 56 percent of event professionals attend educational sessions, with 25 percent attending educational sessions regularly. Individuals with more than 20 years of industry experience were more likely to value education and attend sessions often or very often than those with less experience.
Want a snapshot of these results? Download an infographic of the Encore Spring 2023 Planner Pulse report.
Encore values the power of inclusion. That’s why we’re proud to create spaces of belonging and work to proactively diversify our team. In honor of Women’s History Month, we’re excited to share a new way we’re putting our commitment to equity into practice with our Women in Audio Visual Technology (WAVE) program. We’re also delighted to also shine a spotlight on some of the trailblazing women of Encore and reflections from our leadership on why Women’s History Month matters to our organization.
Generating career opportunities for women at Encore
The WAVE initiative is part of our ongoing efforts to create career opportunities for women in the event production industry. The program features a pre-hire training certification, called Introduction to Event Technology, which is carefully designed to provide an overview of processes and best practices in the technology field. Anyone can take the course. The initiative also offers continuing education, a mentorship program and career mapping — all focusing on elevating women and identifying clear career paths to leadership and management positions.
Fostering community for women and allies
Knowing the role community support and knowledge-sharing can play in career and life empowerment. Encore offers seven business resource groups that enable members to develop deeper connections with colleagues. The Women of Encore business resource group serves as an inclusive community for women and their allies, providing an opportunity for conversation, mentorship, development and advocacy.
Honoring Encore award-winners and nominees
Diversity in our leadership helps push our industry forward in new ways. In fact, two of our award-winning teammates Donna Hubley, Encore Vice President of Field Sales, and Alyssa Freire, Encore Project Manager of Production, were recently honored in the 2023 Smart Women in Meetings Awards program for doing just that.
Because Encore had so many women nominated for the 2023 Smart Women in Meetings Awards, Smart Meetings also released a companion article, ‘Think Event Technology Is Still a Man’s World? Think Again,’ which features 15 additional women of Encore working in technology, sales, operations, production, human resources and management. Check out the article for an introduction to these pioneers, learn their approaches to life, advice for readers, and goals they’re working toward.
Reflections on Women’s History Month from
Encore Leadership
While we take a moment to celebrate the incredible women who propel our organization, industry and communities forward, our leadership is reflecting on what this month means to Encore. Here’s what they had to share:
Becky Sheehan, Chief Financial Officer
“I am thrilled to recognize and celebrate International Women’s History Month and continue to be both proud of and inspired by the women of the past and present. One particular highlight for us today is my observation that the goals of Encore are closely aligned to those of the UN Women organization as it pertains to gender equality.
The UN Women’s International Women’s Day theme — “DigitALL: Innovation and technology for gender equality” — aligns well with the efforts Encore is making to encourage more women to enter the event production industry. For example, WAVE, or Women in Audio Visual Events, is an Encore program that focuses on generating career opportunities for women in our industry. More specifically, it’s a community where we can provide women with educational, training, and mentorship resources to be successful and ultimately become the next generation of leaders at Encore. This relates closely to another goal we have established to double representation of women in leadership positions at Encore.”
Toni Williams, Sr. Manager, Diversity, Equity and Inclusion
“At Encore, we recognize that diversity is critically important, equity is a choice, inclusion is an action and belonging is the outcome we desire. Creating equitable spaces and opportunities for women isn’t just a matter of ethics or corporate responsibility. We have seen tangible results time and time again on how more diverse companies lure better talent and improve their decision making, customer orientation and employee satisfaction. All areas of diversity are important to our inclusive culture, and gender, racial and ethnic diversity are certainly competitive differentiators for companies in the same industry and country. As we honor Women’s History Month, we would be remiss not to acknowledge the broader impacts that creating equity for women, and other underrepresented and marginalized groups, has on the way we live and work.”
Ben Erwin, President and CEO
“We know our ability to best solve challenges comes from our team’s individual experiences — a capacity that grows with the diversity of the talent around the table. When women are invited to these conversations, we win. When women are given opportunities to sharpen their skillsets, we win. When women are empowered as leaders, we win. Our customers win. Our industry wins.
Women’s History Month reminds us of the role inclusion can play in progress . . . for women, people of color, or anyone marginalized or underrepresented. We know our team members are the key differentiator in the marketplace. This belief powers a culture of diversity, inclusion and motivates investments to grow opportunity with programs like WAVE and our Women of Encore business resource group, to promote brighter futures for women.”
Every year, Encore surveys thousands of meeting and event professionals about meeting/event patterns and formats, how they spend their money and their biggest concerns. Individually, these quarterly Planner Pulse reports form snapshots of current industry trends. But taken collectively, we can begin to forecast where the industry is headed. Looking at the big picture painted by results from our four 2022 surveys, here are the Top 3 event trends for 2023.
Trend No. 1: Immersive and interactive experiences to engage participants and enhance organizational culture
According to McKinsey’s American Opportunity Survey, 58 percent of the employed respondents in the U.S. have the option of working from home for all or part of the week. With a dispersed workforce, in-person engagement is more important than ever for creating and reinforcing an organization’s culture, training employees and fostering a sense of belonging. Companies aren’t the only ones seeing the need for in-person meetings. Encore Planner Pulse respondents report that, compared to 2019, participants value the in-person experience more and are more engaged with and ‘leaning into’ the entire face-to-face experience (Winter 2022 Pulse).
Planners know participants derive the greatest value from networking/relationship building, education/training and organizational culture-building/enhancing activities (Winter 2022 Pulse). Meeting and event professionals are creating more immersive and interactive experiences to maximize the event return-on experience.
How are meeting and event professionals doing this? Designing events with the end in mind, investing in engaging technology, and collaborating with presenters to rethink how content is delivered.
Reverse-engineering the event design leads organizers to rethink how rooms are set to maximize connection and collaboration, bake more opportunities for networking into the agenda and think about how they can create sensory experiences. Technology, like LED walls and 3D projection mapping, is the easiest way to transform rooms and sets quickly. Event technology platforms that enable live polling and Q&A, can be used to educate and entertain. Challenging presenters to respond to questions about how they intend to engage the audience in the call for proposals is a fantastic starting point for conversations about designing and delivering the most meaningful and relevant content for event participants.
Trend No. 2: More attendees for in-person meetings
In-person events continue to gain momentum. Meeting and event professionals expect in-person attendance to increase by as much as 25 percent in 2023. This is a reversal of a downsizing trend seen last spring (Spring 2022 and Winter 2022 Pulse).
The most popular venues remain hotels (Spring 2022 and Fall 2022 Pulse). Sixty-one percent of planners expect to pay slightly to significantly more on hotel room rates (Fall 2022 Pulse). Sixty-two percent expect to pay more for food and beverage, and 57 percent report they will pay more for transportation (Winter 2022, Summer 2022 and Fall 2022 Pulse). Not coincidentally, these also are the Top 3 areas Planners Pulse respondents expect to see their 2023 budgets increase. Of the planners who say their 2023 budgets are increasing, 80 percent expect an increase of more than 25 percent (Winter 2022 Pulse).
According to Summer 2022 and Fall 2022 Pulse reports, the top technology products and services being sourced this year are standard projection/audiovisual equipment (50+ percent) and streaming technology (44 percent). Top attributes driving the selection of event technology partners are value, technical expertise and service excellence (Summer 2022 Pulse).
Trend No. 3: Inclusive and supportive environments to enhance participant wellness and sense of belonging
Health and safety had the greatest impact on participant comfort levels (Spring 2022 Pulse). For that reason, hybrid meetings comprised up to 30 percent of the meetings held in the first half of last year. (Winter 2022 and Spring 2022 Pulse). Now that people are more comfortable traveling, the number of hybrid meetings represents fewer than 20 percent of the meetings planned for 2023 (Summer 2022 and Fall 2022 Pulse).
It’s not just participants’ physical wellness that’s a focus for planners. They also want to support mental and emotional wellness by fostering a sense of attendee belonging, enhanced by face-to-face meeting. One of the ways planners are incorporating this trend into event design include education and conversational groups modeled on the ‘business resource groups’ present at most major organizations, where participants gather with like-minded community members. They’re also using technology, like AI-powered simultaneous translation and captioning tools, to ensure people with neurodiversity or disabilities have an easier time connecting to the content and enjoying it. And for those who don’t want to travel, hybrid event technology allows everyone to participate in the event, no matter where they’re located.
Technology can also help people connect to each other on a more human level by capturing images and stories and sharing them with participants before, during or after the event. Consider setting up on-site interviews or photography booths to capture this user-generated content. Remember: everyone wants to feel special and included. If you can deliver experiences that deliver both to your participants, they’ll want to come back next year.
Those are the Top 3 trends we’re seeing. How are you planning to make your meetings more engaging, supportive of ESG or inclusive? We’d love to hear about your 2023 events and the challenges and solutions you discover as you move through the year. Click here to download the Winter 2022 Planners Pulse Report and opt-in to future communications to have your opinion included.
Discover what’s in store for the
events industry
- 80% of events taking place in the next 12 months will have an in-person audience
- 6 of 10 event planners expect their budgets to increase in 2023
- Meeting space layout and technology are the top 2 drivers of venue selection beyond table stakes criteria of available dates, space, and budget
- 80% of events taking place in the next 12 months will have an in-person audience
Download the Planner Pulse & Infographic for full insights
Humans are social by nature. We are inherently driven to connect and create moments of belonging. This is where in-person events shine — they satisfy this innate human need while fostering a sense of community. By bringing participants together, you enable engagement on various levels, whether through direct communication, nonverbal cues or even physical touch, such as a handshake with an industry peer. All these factors elevate an in-person event’s programming and how it can activate your audience. But are you missing out on opportunities to enhance your impact in today’s tech-savvy climate?
Leveraging digital capabilities through an event platform can be an invaluable part of your in-person event’s success. By incorporating the platform’s interactive technology, you can better engage audiences, strengthen your programming, and gain valuable data insights to enhance future events. Deliberating whether to incorporate an event platform at your next in-person event? Read on to learn six advantages to doing just that — plus, click the button below to download our free Event Platforms Guidebook and explore even more ways to elevate your upcoming events with a platform’s digital capabilities.
1. Boost audience engagement
According to the Encore Fall 2022 Planner Pulse Report, nearly half of event professionals want to improve attendee engagement at their upcoming events. While this may seem like a daunting task, including digital capabilities can serve as a key way to help boost audience participation. How? They offer exciting ways to engage your attendees.
Event platforms, like Chime Live ℠, are an excellent tool for this. From the get-go, you set the tone for a more interactive experience with its second screen technology. Attendees can participate with your content while it’s being delivered, directly from their own Encore-provided iPad. Whether via chat, virtual break-out rooms, gamification elements or connecting via social feeds, the platform’s experience opens up new opportunities for presenters and attendees alike to engage on a more intimate level than in the past. Chime Live is also unique in the way that it supports choreographed event design, allowing you to focus attendees on what they need to see or do in the platform. Push slides and pop-up interactive polls, Q&A and more — right on cue.
2. Strengthen your programming
When it comes to your event, the more targeted the content is for your audience, the more likely it will resonate and leave a lasting impression. With an event platform, you can strengthen your programming by engaging participants pre-event to check their pulse on topics that will be presented so you can best tailor the messaging. Send pre-event surveys and knowledge checks to assess how much background information to cover, encourage discussions via forums to learn about your attendees’ interests, and even provide helpful resources — including white papers or videos — for your audience to learn from beforehand.
Once your event comes to a close, you can use the platform’s tools to drive long-term engagement and reach. This provides people who couldn’t attend a way to connect with your programming while enhancing the overall experience for those who did. Simply include video content in your event platform’s resource section and choose how long you’d like the media to be available – for many event platforms, you can request that it be accessible 365 days a year. You can also efficiently repurpose and reshare event videos, clips and other digital content via email, social posts or blogs. This feeds your marketing pipeline and can expand your impact by allowing you to reach and engage new audiences even after your event has ended. Another advantage? These capabilities help you maximize your return on investment (ROI). With so many benefits at your fingertips, it’s no wonder that 78 percent of businesses that use an event application say it contributes to a positive event ROI.
3. Grow sponsorship reach
Did you know you can offer more sponsorship packages when your event includes digital components? Depending on the platform, you can add a sponsor banner or enhanced branding, empowering you to deliver additional promotional opportunities. With physical and digital options to choose from, businesses have the flexibility to choose the level of participation that makes the most sense for them, which can increase the ROI of their investment.
As mentioned above, using an event platform can also extend the shelf life of your programming, as your content can be available on-demand after the initial live event has ended. This means that sponsors’ logos and other branding elements will continue to be seen by potential customers. If you’re looking to attract sponsors for your next event, adding these digital capabilities will work in your favor.
4. Enable smarter networking
Meeting and event professionals know that one of the most important elements of a successful event is networking. It’s not enough to just have people in the same room; participants should be able to connect with each other on a deeper level. Utilizing an event platform simplifies and facilitates this process — it can help identify attendees who have shared interests or attributes and encourage them to build strong professional relationships with each other. Event platforms can take job titles, interests, skills, backgrounds and even more customizable factors into account to make sure attendees can learn about and meet others who share similar goals or interests.
This makes it easier for everyone attending an in-person event to find the right person to talk to without having to filter through hundreds of people they have little in common with. Additionally, this digital capability facilitates professional development by helping participants identify potential mentors or career opportunities within their network.
5. Gain valuable data insights
At traditional in-person events, you can track attendance and observe attendees’ reactions to the programming. But you gain more specific data by connecting your audience with an event platform, which features a live analytics dashboard. With this tool, you can track not only attendance, but also participant engagement and event results. This type of functionality can demonstrate how engaged attendees were and even get their responses to the experience via surveys or feedback forms.
Because digital components allow for more interaction during presentations than typical offline events — thanks to features such as polling and Q&A — you can gather streamlined data on participants’ preferences and continually develop more tailored content that speaks to their interests. The platform makes it easy to track all this data and more, so you’re equipped with the insights that will help you craft future events that are even more engaging and relevant to the needs of your audience.
6. Impress participants with great-to-know info
Using an event platform, you can present participants with powerful and important information that is easily accessible. Not only does this add to the event experience for all involved, but it can also empower you with more control over your event offerings than ever before. Feature a detailed agenda, bios on each speaker and even multiple language options to enhance how inclusive your programming is for diverse audiences.
Will your event include break-out sessions? With an event platform, you can include personalized tracks for each attendee based on your specific requirements. Your event platform’s “toolset” can be customized to your needs — simply bookmark potential items you’re interested in offering. These may range from preloaded destination information to helpful contact info to nearby sites attendees may want to check out while they’re in the area.
Incorporating digital capabilities with an event platform
According to the 2022 Global Meetings and Events Forecast conducted by American Express, 73 percent of event professionals are very optimistic about their ability to use technology to enhance the attendee experience.
By leaning into digital components, planners can create opportunities for their events to engage audiences in new and memorable ways with an event platform. However, your success in doing so is dependent on your technology. It’s critical to have a user-friendly platform that can host events on any device — whether desktop, laptop, tablet or mobile phone — and that offers easy-to-use digital features that can breathe fresh life into your programming and deliver your desired outcomes.
Want to explore how to deliver more impactful, seamless events of any size, location or complexity? Download our Event Platforms with Boundless Possibilities Guidebook.
Interested in learning how Encore can elevate your next event through our end-to-end event platforms and strategic solutions? Our experts offer free consultations if you want to discuss your specific needs. We’d love to help you develop a transformative experience for all attendees — so that your events can foster a new level of community, inspiration and connection.